Privacy, Cookie and Data Protection Policy
1. Astrolearn is the trading name for a sole-trader business of Philip Macartney Graves, a citizen and resident of the United Kingdom of Great Britain and Northern Ireland. It has only one website, at https://www.astrolearn.com, and is entirely unconnected to any other business or website using the name Astrolearn anywhere in the world.
2. Astrolearn does not and will not in any circumstance sell or give your personal data to third parties, unless required to by a court order or judgement. The only circumstances under which Astrolearn may authorise third parties to process or store your data on our behalf are outlined below.
3. Astrolearn no longer uses Google Analytics or any other analytics software that sets cookies. Therefore, no user consent to this is required. Since December 7th, 2024, it has used the Independent Analytics WordPress plug-in, which is cookie-free and stores page view data only locally on our server, without submitting it to any third parties.
4. Astrolearn does not set any tracking cookies of its own other than those that may be necessary to meet the functionality of member log-in and log-out and store checkout, which are automatically set by the WordPress system without being personally monitored by anyone acting for Astrolearn.
5. Astrolearn does not and will not set any cookies on behalf of any partners. It does not display third-party advertising and does not participate in the collection of user data for the serving of third-party advertising elsewhere either.
6. We may email you in relation to orders you have placed or in personalised response or reference to earlier communications you have made with us.
7. We are required to retain documentary proofs of purchases for statutory tax accounting purposes.
8. Our website is securely hosted by a third-party hosting provider on a virtual private server at a data centre within the United Kingdom. Data security is achieved through the full forced implementation of the https:// protocol throughout the site and by the limiting of administrative access to us.
9. Emails sent through the contact form will be stored on the same server mentioned in point 8 above, and may also be accessed from our password-protected computer at our private premises.
10. Any comments you choose to post on pages or blog postings on the website Astrolearn.com will be retained there indefinitely unless we choose to delete them for editorial or legal reasons or you request their deletion.
11. Payment for our products and services, if processed online, will require you to use an electronic payment method. You are responsible for your choices of which payment processing services to trust with your personal data. Any personal data we receive in connection with your payment will be kept strictly confidential.
12. We do not outsource client work or client liaison. Any future employees or volunteers handling this will be based at our premises and bound by this privacy policy.
13. Individuals with whom we have had contact have the right to request a copy of the personal data that we hold about them. In such cases, they will be required first to prove their identity in order to protect the true individuals regarding whom such requests are made. The time taken to process such requests will be charged at a nominal hourly rate, pre-payable before the necessary searching and copying of information is undertaken.
14. Privacy by design is achieved by our conscientious attitude towards all processes involving the handling of the data of visitors to our website and customers.
15. This policy may be updated at any time. The date of the most recent revision will be shown below. Any changes will not be retroactive. We will honour the terms in force at the time of your dealings with us.
Last updated: December 7th, 2024